Frequently Asked Questions (FAQ)

Do you offer free shipping?

Yes! We offer free standard shipping on orders over $35 within the continental U.S.

Can I place a bulk or wholesale order?

Absolutely! We specialize in bulk candy for events, offices, and retailers.
For custom mixes or large quantity pricing, email info@panraxgroup.com — our team will get back to you within 2 business days.

Are your products allergen-safe?

Our candy is produced and packaged in facilities that may also process peanuts, tree nuts, milk, soy, and wheat.
Please read each product’s ingredient list carefully and contact us if you have specific allergy concerns.

Do you accept returns or exchanges?

Because our products are food items, all sales are final.
However, if your order arrives damaged, incorrect, or incomplete, please contact info@panraxgroup.com within 7 days of delivery so we can assist you.

How can I contact you?

We’d love to hear from you!
Email us anytime at info@panraxgroup.com